Use the employer's workplace address and confirm the correct jurisdiction.
Find the right Labor Office
Search by your workplace city, district, or office name to find fax numbers and the phone number for confirming receipt. The office that handles your case is usually the one for your workplace address.
Fax is one filing option, not the only option.
Online filing is most common, but the government portal requires a Korean-language login that many foreign workers find difficult, and filing in person takes time away from work. Sending your complaint to the local Labor Office by fax and confirming receipt by phone is often the most practical route — that is why this page exists. Fax practices can change, so call the listed number to confirm receipt and current requirements.
Directory source and correction policy
Entries are compiled from official Labor Office information and LaborMap verification notes. Fax handling can change by office, so always call to confirm receipt and current requirements.
| Office | Jurisdiction | General fax | Electronic fax | Confirmation phone | Checked |
|---|---|---|---|---|---|
Check the official wage-arrears employer list
The Ministry of Employment and Labor publishes a limited list of employers who meet statutory disclosure criteria. Absence from the list does not mean wages were paid correctly.
- 01
Open the official MOEL list
The page is in Korean and may change. Confirm that the address remains on moel.go.kr.
- 02
Choose a search field
Select business name for the academy or company name. You can also search by employer name or workplace address.
- 03
Try name variations
Search the Korean legal name, branch name, and spacing variations shown on your contract or wage statement.
- 04
Treat the result narrowly
The official list covers only employers meeting the publication criteria. Use your own records and Labor Office review even when no match appears.
How to file by fax
Keep a record of every step. A transmission report does not replace a receipt-confirmation call.
Prepare your own complaint, attachment list, and clear copies of supporting records.
Use the listed number, include your contact details, and avoid unreadable dark scans.
Keep the transmission date, time, destination number, page count, and result.
Ask whether all pages arrived clearly and record the staff name or instructions.
Receipt-confirmation record
Write down the call date and time, number called, department, staff name if provided, pages received, readability, any instruction, and the case number if one has been assigned.
The confirmation call is usually answered in Korean
Labor Office staff who answer the phone usually speak little English. If the call is difficult, ask a Korean-speaking friend or colleague to call with you, or use LaborMap Korea's paid phone-interpretation support. This support covers language and clerical help only — it is not legal advice or representation.
Filing from abroad after you leave Korea
Leaving Korea does not automatically end your claim. With preparation, you may still file or continue one from your home country.
Preserve evidence before you go
Before leaving, save payslips, your contract, work schedules, messages, bank records, and the employer's address and contact details. These are hard to obtain later.
You may file or continue remotely
A complaint can often be sent by fax or post, and the Labor Office may communicate by phone or email. Keep a contact where you can be reached or interpreted.
Authorize a trusted contact
You can authorize a trusted person in Korea, in writing, to receive documents or handle specific steps. A certified labor consultant can represent you within their license.
Receiving a settlement overseas
Agreed amounts can usually be received by overseas bank transfer. Confirm account and currency details in advance and keep records.
Deadlines still apply after you leave, and some are short. If your case is complex or contested, consult a certified labor consultant early.